Reference

Terms Conditions That Actually Make Sense

These terms govern your account on bitsky — what you can do, how your payments through PayPal, Venmo, and Play+ are handled, and what happens if something goes sideways. Access depends on your state law and eligible regions, so check that first.

Account EligibilityPayment RulesState-Dependent AccessAccount Suspension PolicyHow to Contact Us
bitsky Terms Conditions That Actually Make Sense
HOW WE HANDLE YOUR DATA

Account Security, Data, and Your Rights

Data We Collect

We collect the information you provide at signup — name, email, payment method details for PayPal, Venmo, or Play+ — plus activity logs needed to process transactions and verify identity.

How Long We Keep It

Account data is retained for as long as your account is active and for a period afterward as required by applicable state and federal regulations. You can request a summary of what we hold.

Cookies and Session Tracking

We use session cookies to keep you logged in across your phone and browser without requiring a fresh OTP each time. You can manage cookie preferences in your account settings.

Requesting Changes or Deletion

To update personal details or request account closure, contact support by live chat or email. Identity verification is required before we act on any deletion request.

REACH OUR TEAM

How to Get Help With These Terms

Live Chat Start a live chat from any page on the site. Use it to ask about a specific clause, flag a billing dispute, or request clarification on a suspension notice.
Email Support Send a detailed message to our support address for account reviews, formal disputes, or written confirmation of any terms-related decision we have made.
Account Help Center The help center covers common terms questions — payment eligibility, account limits, identity verification steps — with answers you can act on without waiting for a reply.

Answers to Common Terms Questions

These are the questions we see most often about how our terms work in practice. If something here does not cover your situation, live chat can pick it up.

Yes. Every deposit and withdrawal through PayPal, Venmo, or Play+ is governed by these terms. Payment method rules are also subject to the individual policies of each payment provider.

No. Access depends entirely on your state's laws. If online casino or sportsbook activity is not permitted where you are located, these terms do not extend eligibility to you.

Pending balances are reviewed during the suspension process. Funds from verified, completed transactions may be returned to your original payment method after the review concludes.

We post a notice at the top of this page when terms change. For material updates, we also send an email to the address registered on your account before the changes take effect.

Contact our support team by email or live chat and request a data summary. We will verify your identity first, then provide a record of what information we have on file for your account.

No. Accounts are personal and non-transferable. Sharing credentials or allowing another person to place wagers or make transactions through your account is a violation of these terms.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.